So I recently called in to cancel my American Express Gold Card.
“Well, Sir, if you don’t mind me asking,” began the representative in a tone of voice I can only describe as accusatory, “what is it you don’t like about your American Express Gold Card?”
“Well, it’s not that I’ve have any problems with the card itself or anything - it’s just that I’m not willing to pay the $135 annual fee,” I answered. (The first year was fee-free but an annual fee was to be assessed after that - hence my decision to cancel the card.)
“Are you aware that very few people can actually get a card like this? Are you aware of the unique benefits this card offers, such as VIP access to entertainment events, fraud protection, no hard credit limit? Are you aware that as a Gold Card holder, you’re one of our most valued members, that you’re part of a privileged group of special people who…”
The representative continued on like this for a minute or so.
“So with that in mind, we’d like to retain you as a member. Is that alright?”
“That’s fine if you can waive the annual fee,” I responded.
No go. I canceled the card.
* * *
Personal finance is a battle. It really is. Well, okay, there’s usually no violence involved, so maybe the word “battle” is a little strong. Since you objected, I’ll use the word “competition.”
One of tools that your competitors will use against you is the concept of exclusivity. American Express understands this. Gucci understands this. Prada understands this. Ferrari understands this. And anybody who wants to achieve financial success has gotta understand it.
When you try to sell something - anything, say, your blog - you realize that your methods of promotion make a lot more impact than the quality of the work you do. If you’ve got a bad product, you’re gonna be in trouble, but in the end, salesmanship is tops.
One of the best ways to sell something is to convince somebody that you’ve got the secret. That’s right, the secret. The one that will open all the closed doors. The one that will make you a part of that special group of people who are always smiling behind their sunglasses - the kind who lay by the poolside in the sunshine in their gated estates while the caretaker trims the shrubbery.
In the last couple years, a book called “The Secret” has sold millions of copies worldwide. The book promises that you can achieve success - the focus being on financial success - by envisioning yourself succeeding and by taking advantage of the “law of attraction.” I haven’t read the book, so I can’t comment on it directly, but I can say with complete certainty that there is no secret.
Or if there is a secret, the secret is that there is no secret.
Don’t listen to anyone who offers you access to some exclusive club. Such individuals almost never have your interests at heart. They’re trying to convince you of something fundamentally false: that some people are in and some people are out and that to be in, you’ve gotta buy their product.
Where I live, in Los Angeles, this concept is almost a religion. Many many doors here will not open to you unless you know somebody or you are somebody. This idea pervades everything from the movie world to restaurant reservations. And you know what, I don’t think anyone ever makes it to the top without recognizing that this whole concept is fundamentally false. To make it to the top, you’ve got to put on airs. You’ve got to convince everybody that you’re already on top, and they are not. Your capacity to make other people believe this determines your level of success.
I believe that there is an element of truth to all this. In reality, you do have the ability to determine whether or not you succeed. Recognizing that you are the one who makes the rules is a prerequisite for success. You create the game, and you play the game. Hopefully, though, once you’re on top, you won’t perpetuate the same deceptions you had to overcome to get there.
In the context of personal finance, this means that you shouldn’t ever be taken in by someone who wants to sell you some expensive thing that will make you part of an exclusive club. You are the one who decides whether or not you are in - not the credit card company, not the car dealership, not a particular clothing brand. And once you’ve achieved some measure of financial stability, hopefully, you’ll spread that message to others who haven’t yet quite “gotten it.”
If everyone took control of their own finances, refusing to allow others to determine what they will and will not purchase, I believe that debt levels would drop and overall happiness would increase. I believe this is a message worth spreading.
What I’m ultimately saying, I think, is that material goods will not make you happy. It’s not a new message, but it bears repeating.
No material good that anyone can sell you will let you “in.” There is no “in!” There is no place else to go. There is only the here and now. And we’ve gotta do our best to succeed under present conditions. If you’re looking for some particular good that’ll open some particular door that’ll lead to some kind of paradise - well, good luck!
As for me, I’m happy living cheap, slowly building wealth - slowly getting rich by living like a poor person. I’d like to have more money. This is the reason I do many things I do. But I don’t ever want to allow the desire for money alone to control my behavior.
Regardless of the amount of money you have, happiness comes from realizing that you are already “in.”
Spread the message.
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May 31st, 2008 - 4:48 am
Credit Card Companies are modern day bottom feeders. What really irks me as that there’s another person on the other end of that phone. How can they do that to a fellow human being? My naivety, I guess, but I couldn’t do that to someone.
re on living in LA - sounds brutal, though I think you’d find those “get to the top ” types wherever you went. I’m like you, think you’ve got the right idea of not have money be your sole desire, at all costs.
I enjoyed your post.
Lisa
June 1st, 2008 - 9:05 am
Sorry to be difficult but you are living “the secret”. The Secret is figure out your goal and focus on it, think about it everyday. Your blog said pay attention to your financial goal every day. I know tit for tat…but I am just saying.
June 1st, 2008 - 7:10 pm
Credit card companies are all bottom feeders, as GP said, but AM-Ex is by far the worst of the bunch.
Never deal with American Express. Never.
June 3rd, 2008 - 2:57 pm
We’ve had the AMEX Blue Cash card for almost 2 years now and they keep sending us invitations to upgrade to the Gold Card too, but we just chuck them in the bin because why should you pay $130 a year for a credit card when you can have lots of others for free? They make the perks sound cool, but using them just costs you more money anyway.
We keep our Blue Cash card not for exclusivity reasons, but for the cash back it earns us. When it comes to savings, it’s the bottom line that matters to me rather than status symbols.
June 11th, 2008 - 11:35 am
May I just say that I love you? You are speaking directly to my heart right now. I am struck constantly by how many people DO believe the Secret myth. I think we’ve been taught this crap since the cradle. Not only do we keep believing that there is a Secret and that eventually we can get In, but we all know how to forward our own agendas using the same techniques that suck us into other peoples’ schemes! We Americans are marketing-savvy little monsters! This is a great post. You’ve exposed the “matrix” here! Well done!